Job Vacancy – Branch Manager (Carlisle)

Kiowa Vacancies






Job Title: Branch Manager

Branch:  Carlisle

Responsible to:  Directors

Responsible for:              External Sales Staff / Internal Sales Staff / Warehouse Staff

Closing Date: Friday 30th June 2016

We are looking to recruit somebody who is company driven and who has the drive to take the company forward.                                             

Person Specification

To continuously seek to increase sales & profitability in the Branch territory by generating profitable sustainable growth in turnover, ensuring the installation & control of efficient Branch procedures, maintaining strict cost control and effective training and motivation of Branch staff.

Key Tasks

    • To set sales targets & monitor performance against targets in conjunction with the Sales/Commercial Director.
    • To establish effective procedures to regulate salesmen’s call planning and reporting.
    • To ensure internal staff & procedures provide full support to salesmen and satisfy customer requirements.
    • To monitor customer complaints, ensure they are handled quickly, effectively and are logged to the requirements of ISO 9001.
    • To ensure that when either quoting for or supplying goods they are fit for purpose & fully comply with customer specifications.
    • To ensure that all instructions regarding Credit Limits, Payment Terms, Visa transactions and stop lists are fully complied with.
    • To seek guidance from the Commercial Director regarding contracts where GC is below 20%
    • To ensure that quotations are correctly logged, salesmen informed and are followed up.
    • To monitor & report significant Competitors activities.
    • To monitor suppliers performance & quality of service & product and report unsatisfactory performance.
    • To liaise with & inform other Branches & HO on all matters of common interest.
    • To continually seek to negotiate lower buying prices.
    • To refer weekly to the outstanding order list & take appropriate action.
    • To constantly monitor & minimize carriage in costs & charge carriage out at every opportunity.
    • To control stock at minimum levels to meet customer requirements.
    • To continuously seek to improve stock turn.
    • To ensure Branch staff work to meet the requirements of Health & Safety legislation at all times.
    • To ensure that management & staff follow the instructions set out in the Co. Employee Handbook.
    • To abide by the disciplinary procedure laid down in the Employee Handbook, referring to HR before issuing a dismissal notice.
    • To recommend training requirements & liaise with suppliers re product training, in conjunction with Sales Director.
    • To ensure highest standards of conduct between staff & with Customers and suppliers.
    • To advise the Directors regarding human resource requirements.
    • To ensure the security, appearance & condition of the premises within limit of authority or by reference to HO.

Levels of Authority

  • Credit limits as per computer records or refer to HO.
  • Payment terms as agreed by HO.
  • Maximum order for goods for stock to be £1000.
  • Miscellaneous expenditure up to £200 per item or related items. Annual limit £1000.
  • No authority to recruit staff or modify existing wages or terms & conditions, although advice will be sought prior to any significant modification,
  • Expenses to be as per company handbook / policy. Credit card limit of £2000

Required Skills

  • Must be computer literate
  • Must have good Excel skills
  • Must be able to multi task

This is a full time position, with an attractive salary commensurate with experience.

Apply in writing, CV essential to:

  • Teresa Coupland – HR Manager
  • Kiowa Ltd
  • The Reservation
  • East Road
  • Sleaford
  • Lincolnshire   NG34 7BY

or email

Alternatively, please contact Anthony Towers or Teresa Coupland if you require any more details. T: 01529 415551

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